Emotions: A Powerful Tool at Work
What you'll learn
- Emotions are a powerful tool because
- We can differentiate between negative and positive emotions
- Positive emotions can be used to “broaden and build” our experience in the workplace
- Positive emotions also enable us to think through more possibilities and to solve problems
We are all good at recognizing negative emotions. These tend to narrow people’s focus. Kylie Bell explains to Eve Ash Barbara Frederickson’s “Broaden and Build” theory which examined the top ten positive emotions and how they each brought benefits to the workplace. By (for example) enabling people to feel more joy and serenity, they found the freedom to think and be more creative.
This program is one of the Insights and Strategies Series, featuring psychologist Eve Ash interviewing a range of experts and business leaders who share their experiences and practical strategies for achieving best practice.
Click here to get the Transcript.
Business Outcomes
This program will provide skills and strategies for people to build and develop their communication skills for more challenging situations at work.
