Bankers Academy

The emotions that create the base of emotional intelligence, and how to stimulate it for success on the job.

This topic will give the learner a brief overview of innovations that occurred in the study of emotional intelligence.

The History of Emotional Intelligence

This topic will outline the significance of Emotional Intelligence (EI) and the concept of intelligence by explaining the five domains of EI and the different concepts of intelligence.

Emotional Intelligence

This topic will provide a definition of emotions and will discuss the seven basic emotions that create the base of EI, including fear, sadness, anger, joy, and more.

Emotions

This topic will compare EI and IQ and will discuss the benefits of being emotionally intelligent, as well as highlight the success of the emotionally intelligent.

Intelligence Quotient

This topic will expand upon the four sections of the human brain that control the entire emotional system, and will provide the models for emotional intelligence.

The Emotional System

This topic will examine what emotionally intelligent people must achieve in order to manage relationships and achieve results, and will analyze the effects of EI and the Emotional Quotient (EQ).

Developing EQ

This topic will demonstrate different examples of optimistic and pessimistic emotional reactions, and provide instances in which the respective emotional reactions are appropriate.

Optimism and Pessimism

This topic will acquaint the learner with the stoplight method, which helps individuals control their emotions, and will suggest the benefits this has to the workplace.

The Stoplight Method

This topic will provide information regarding the emotions of others, provide tips for active listening, and demonstrate how to appropriately react to another individual's emotions.

The Emotions of Others

Course

Applying Emotional Intelligence

Expressing Emotions

Creating Emotional Connections

Emotion Processing

Emotional Engagement

Cultivating Positive Emotions

Emotion Regulation

This course presents the concept of emotional intelligence.

Twitter

LinkedIn

Youtube

Privacy

Customer Terms

Legal

Your Privacy Choices

DMCA

Accounting and Finance

Time Management

Sales and Customer Service

Digital Marketing

General Management

Housing and Real Estate

Human Resources

Industrial Skills

Investment and Trading

Leadership

Marketing

People and Communication Skills

Project Management

Business Skills

Language and Literature

Health and Well-being

Writing and Publishing

Audiovisual and Music

Personal Development

Health and Safety

HR Compliance

Data Compliance

Financial Compliance

Crisis Management

Safety and Compliance

IT Software

Web Design and Development

Data & Analytics

Design and Animation

Mobile App Development

Gaming and Games Development

Devops, Networking and Security

Programming and Web Development

Computer Science and Engineering

Technology Skills

World-class content

Seamless integrations

Why Go1

Small and midsize business

Enterprise

Solutions

Plans

Customer stories

Blog

Resources

Events

Trust Center

Become a Distribution Partner

Become a Content Partner

Partners

About

Careers

Contact

Company

Emotional Intelligence

What you'll learn

Explore more technology skills