Emotional Intelligence for Insurance Professionals
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Emotional Intelligence for Insurance Professionals

Academy of Insurance
Updated May 24, 2024
Course Description

All of us have heard of emotional intelligence by now, but what does it mean? More importantly, what does it mean to you? Is it really useful to understand how to deal with your own emotions and the emotions of those around you? Join us as Lynn Thomas of Thomas Consulting helps us to understand that emotional intelligence is a skill that you can improve on like other skills. She will help us to understand how we can read individual styles and adjust our communications accordingly. We will learn the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation, and empathy.