The Write Team

Master your inbox and get things done with our quick course on emails. This collection teaches you how to structure an email, when an email is not appropriate, and how to ensure you come across well over email. These tips will help you write emails that the recipient can easily understand, act on, and respond to.

Unnecessary emails, no matter how well written, create inbox clutter. This video will give you ideas about what to think about before you start to type.

Unnecessary emails, no matter how well written, create inbox clutter. Worse, emails can cause real damage when their message would be better shared in some other way. This video will give you ideas about what to think about before you start to type. This might save time and even save relationships.

Before you send an email, it’s always worth checking if that’s the best way to get your message across. 

When no email is best

We’ve put together a few things to keep in mind when it comes to the To box, the CC box and the BCC box.

Figuring out who to CC can be challenging. Using those small recipient boxes in your emails can have a big effect on your relationships and how you’re perceived at work.We’ve put together a few things to keep in mind when it comes to the To box, the CC box and the BCC box.

Using the recipient boxes in your emails: This short video will help you figure out when to use To, CC, and BCC.

To CC or not to CC?

Create the right tone in your writing by using emoji and similar tools wisely. This video helps you to decide when to include them and when to leave them out.

This video helps you decide when you should use things like smiley faces in your emails. 

To emoji or not to emoji?

Connecting with your clients, colleagues, and customers is vital if you want to have influence. These short, action-packed lessons will open your eyes to the hidden power of tone in your daily life. You’ll learn how to craft the right tone in your writing to connect with your audience and achieve your objectives.Begin this workbook after watching any of our five videos on tone. <ul><li>What tone is </li><li>Why tone matters </li><li>What creates tone? </li><li>Your must-have tone tools </li><li>To emoji or not to emoji </li></ul>

Complete the activities in this workbook after watching any of our videos on tone. 

Workbook: How to Create the Right Tone

Connecting with your clients, colleagues, and customers is vital if you want to have influence. Our short, action-packed videos will open your eyes to the hidden power of tone in your daily life. You’ll learn how to craft the right tone in your writing to connect with your audience and achieve your objectives.

Download this document after watching our video, 'To emoji or not to emoji'. 

Summary: To emoji or not to emoji

The way you start and finish an email can have a dramatic impact on the message itself. It can completely alter how the content of the message is perceived.

Getting your greeting and sign-off right makes a positive impression on your reader, and sets the right tone for your conversation.

The way you start and finish an email can have a dramatic impact on the message itself. It can completely alter how the content of the message is perceived.Getting your greeting and sign-off right makes a positive impression on your reader, and sets the right tone for your conversation.

Choose the most appropriate greetings and sign-offs for your emails.

Hi and Bye: Using greetings and sign-offs in emails

Using greetings and sign-offs in emails

Learn to master your emails with the ‘threemail’.

Learn to master your emails with the ‘threemail’. Even if you haven’t heard the term ‘magic of threes’, you’ve certainly seen and heard how threes work. Politicians and speechwriters have been using it to persuade and convince since Roman times. Business leaders use it to sound definite, confident, concise. This video shows you how to apply the magic of threes to your emails.

Introducing the ‘threemail’, a technique for quickly creating persuasive emails that get the response you need.

How ‘threemails’ help you get answers to your email questions

We put this Quick Guide together to show you how you can use the magic of threes in your everyday writing — whether you’re dashing off an email, writing a memo to a client, or finessing an important report. And you’ll find a template on page 4 that will help you write short, crisp summaries.

Use this workbook after watching any of our videos on the magic of threes.

Workbook: Quick Guide to the Magic of Threes

How 'threemails' help you get answers to your email questions

Watch this Q&amp;A recording for our top tips on writing effective emails. We’ll share some techniques to help you write emails that get read and responded to, and we’ll answer some other frequently asked questions.

Emails build relationships and inspire people to act. We rely on emails to drive our everyday work, decision-making, and to get things done. Watch this Q&amp;A for our top tips to write effective emails. We’ll share some techniques to help you write emails that get read and responded to, and we’ll answer some other frequently asked questions.

Watch this Q&A for our top tips for writing emails that work for you and your reader.

Q&A: Making the most of your emails

Make the most of your emails

Effective Email Communication

Using Appropriate Email Etiquette

Email Tone Management

Email Management

Format Emails

Using Email Templates

Subject line optimization

Master your inbox and get things done with our quick course on emails. Write emails that get read and replied to!

Effective Emails

What you'll learn

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