Discovery – Unearthing Needs

Discovery – Unearthing Needs

This in-depth course will teach you how to uncover the problems of your customer so you can solve better solve them

Updated Jul 13, 2024

What you'll learn

  • Ways to build your relationships with customers and help them make buying choices
  • Three strategies for unearthing your customer's needs
Course Description

 Do you know your customers problems? Can you solve them? When you can answer yes to these questions, sales becomes very easy. This session takes an in-depth look at how to best uncover the real needs of your customer and position your product as the answer to their problems. 

This lesson forms part of the Retail Sales Academy course.