Dementia 7 – Communicating with people with dementia
course

Dementia 7 – Communicating with people with dementia

AMC and eLearning Products
Updated Jul 01, 2025

What you'll learn

  • Implement non-verbal communication techniques
  • Apply active listening strategies
  • Support culturally diverse communication needs
  • Utilize verbal fragments effectively
Course Description

This is module 7 of a nine-part series looking at dementia. In this module, we look at strategies for communicating effectively with people with dementia when their communicative functions have become compromised.  

This course has been mapped to the Aged Care Quality Standards.

In this course the following areas will be covered: 

  •       non-verbal communication

  •  active listening

  • verbal fragments

  • people from culturally and linguistically diverse backgrounds

Understanding this will help you to: 
•    treat clients with dignity and respect (Aged Care Quality Standard 1)
•    support clients to make and communicate decisions (Aged Care Quality Standard 1 - 1.3)
•    support clients to communicate feedback and complaints (Aged Care Quality Standard 2 – 2.6)