Dementia 7 – Communicating with people with dementia
What you'll learn
- Learning to treat clients with dignity and respect (Aged Care Quality Standard 1)
- Learning to support clients to make and communicate decisions (Aged Care Quality Standard 1)
- Learning to support clients to communicate feedback and complaints (Aged Care Quality Standard 6)
- Understanding non-verbal communication
- Understanding active listening
- Learning how to connect with the person
- Understanding verbal fragments
- Learning about people from culturally and linguistically diverse backgrounds
- Understanding the validation approach and reality orientation approach
- Aged Care Quality Standards
This is module 7 of a nine-part series looking at dementia. In this module, we look at strategies for communicating effectively with people with dementia when their communicative functions have become compromised.
This course has been mapped to the Aged Care Quality Standards.
In this course the following areas will be covered:
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non-verbal communication
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active listening
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verbal fragments
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people from culturally and linguistically diverse backgrounds
Understanding this will help you to:
• treat clients with dignity and respect (Aged Care Quality Standard 1)
• support clients to make and communicate decisions (Aged Care Quality Standard 1 - 1.3)
• support clients to communicate feedback and complaints (Aged Care Quality Standard 2 – 2.6)
