Define and track individual goals in Dynamics 365 Sales and Customer Service
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Define and track individual goals in Dynamics 365 Sales and Customer Service

Define and track your customer service related goals including identifying metrics.

Microsoft Learn
Updated Jul 22, 2024

What you'll learn

  • Create and manage individual goals
  • Use Parent and Child Goals
  • Monitor goal progress
Course Description

Define and track your customer service related goals including identifying metrics.