Helping Customers Decrease Expenses
interactive

Helping Customers Decrease Expenses

ej4
Updated Jun 16, 2024

What you'll learn

  • Now that you understand what Service Quality Indicators are, and you know what your customers expect of you, it’s time to figure out what’s important to your customers BEYOND the SQI.
  • Learn the different ways to generate revenue, so your customers see you as a tool to help them reach their business goals.
Course Description

Now that you understand what Service Quality Indicators are, and you know what your customers expect of you, it’s time to figure out what’s important to your customers BEYOND the SQI. If you ask them, “Why are you in business?", the answer is usually pretty simple: to make money! This course will take you through the different ways to generate revenue, so your customers see you as a tool to help them reach their business goals.