Study the best methods for greeting and communicating with customers using the appropriate interaction techniques.
Bankers Academy
Updated Mar 28, 2025
What you'll learn
Listen, understand, and address customer needs.
Determine document accuracy and identify the customer.
Finish the transaction and thank the customer.
Course Description
This course will provide an overview of best methods for greeting and communicating with customers. The learner will become familiar with the appropriate interaction strategies and techniques.