interactive
Crisis and Incident Management and Response
Understand how to implement a youth travel and tourism organization’s Crisis Management Plan
Magnifi Group
Updated May 11, 2025
What you'll learn
- Define key crisis management and incident response terms
- Implement a Crisis Management Plan effectively
- Manage crisis communications and social media during incidents
Course Description
Crisis Management and Incident Response defines key terms and explains important crisis management concepts; introduces important principles and practices related to Crisis Management Plan implementation and incident response; explains the responsibilities of tour leaders and guides in onsite crisis response; and, provides guidelines for crisis communications and media/social media management during a crisis
