Crisis and Incident Management and Response
interactive

Crisis and Incident Management and Response

Understand how to implement a youth travel and tourism organization’s Crisis Management Plan

Magnifi Group
Updated Dec 07, 2023

What you'll learn

  • Prepare for participation in implementing a youth travel and tourism organization’s Crisis Management Plan
  • Fulfill your specific responsibilities as a member of a Crisis Management Team or onsite as a tour leader or guide in the youth travel industry
Course DescriptionCrisis Management and Incident Response defines key terms and explains important crisis management concepts; introduces important principles and practices related to Crisis Management Plan implementation and incident response; explains the responsibilities of tour leaders and guides in onsite crisis response; and, provides guidelines for crisis communications and media/social media management during a crisis