interactive
Civility in the Workplace
ej4
Updated Sep 21, 2026
What you'll learn
- Define workplace civility and distinguish it from general politeness by recognizing the shared responsibility to create a respectful, inclusive culture.
- Identify the personal and organizational impacts of incivility on morale, trust, and productivity, and explain why civility supports psychological safety.
Course Description
Workplace interactions shape trust, inclusion, and productivity through everyday behaviors that often go unnoticed. Consistent, respectful communication strengthens collaboration, reduces friction, and supports an environment where people feel safe contributing ideas. This course explores how intentional actions—especially during moments of tension or disagreement—directly influence team culture and performance.
