interactive
Continuous Quality Improvement: Flow (Part 1 of 5) -- The Value-Added Flowchart
Updated Dec 14, 2024
Course DescriptionWelcome to the topic of continuous quality improvement (CQI)! "CQI: Flow" is a video course which provides tools for understanding and improving the flow of your business processes. This video lesson, "The Value-Added Flowchart," is the first of five. It describes the different kinds of value add: customer, business, and non-value add. The viewer will also learn how to construct a value-added flowchart.
