interactive
Conflict Resolution
Learn about interpersonal conflict in the workplace and how to to recognise and address it by applying the CATCH model
eLearning Brothers
Updated Dec 13, 2024
What you'll learn
- Define conflict
- Describe the results of unresolved conflict
- Understand how to CATCH conflict so you can better resolve it
Course Description
This course will teach your employees how to CATCH interpersonal conflict early and manage it long before it gets out of hand. The course is ready to roll out as is or you can consider adding internal policies and resources for seeking help in managing conflict.
Target Audience
Business / Professional Employees
Business Outcomes
Improve professional soft skills in the workplace.
