Configure and manage sales, and customers in Dynamics 365 Supply Chain Management
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Configure and manage sales, and customers in Dynamics 365 Supply Chain Management

Learn the process of working with customers, understanding the sales process, and setting up sales agreements.

Microsoft Learn
Updated Jun 21, 2024

What you'll learn

  • Create and confirm sales quotations
  • Create and process sales orders
  • Configure order promising
  • Configure order hold codes
  • Process customer returns
Course Description

The process of working with customers, understanding the life cycle of the sales process, and setting up sales agreements are all important factors that impact a company's success.