course
Compliant Trading
Interaction Training
Updated Jul 27, 2024
What you'll learn
- Gain insights into the rights, protections, and obligations outlined in consumer law to ensure compliance and ethical business practices.
- Learn to avoid scams, adhere to advertising regulations, and implement pricing standards while maintaining integrity in business operations.
- Develop skills in handling customer complaints, ensuring prompt and satisfactory resolutions in compliance with consumer law regulations.
Course Description
Compliant trading is about conducting workplace business activities according to legal and regulatory frameworks and emphasising ethical conduct, transparency, and integrity to ensure a fair and lawful marketplace. This course introduces safeguards designed to ensure stakeholder confidence while ensuring customers know they are dealing with an organisation committed to upholding the highest standards.
