video
Communication At Work - Improved Listening Techniques
Channel 1 Creative Media
Updated Sep 14, 2024
What you'll learn
- Respecting personal opinions
- Empathising
- Giving unspoken feedback
- Making eye contact
- Parapharasing and asking questions to clarify
- Not interrupting, blaming or criticizing
Course Description
This communication training video demonstrates how the inability to listen effectively can be detrimental to relationships; both workplace and personal. Viewers are shown several active listening techniques and how they can ultimately enhance the communication process.
Target Audience
Target audience is everyone.
Business Outcomes
Enhance your workers’ skills on how to receive the message clearly and understandably.
