Building Customer Relationships
course

Building Customer Relationships

180 Skills
Updated May 24, 2024

What you'll learn

  • Describe the importance of strong relationships with customers
  • Build strong relationships with customers
  • Establish rapport with customers
  • Welcome returning customers
  • Maintain customer relationships
  • Reward repeat customers
  • Build online rapport with customers
Course Description

Serving your customers in such a way that you build strong relationships with them helps create loyal, repeat customers. In this module, you’ll learn what you can do on a customer service front to encourage customers to return again and again.