Best Practice Customer Service face to face
course

Best Practice Customer Service face to face

Skillshub
Updated Oct 12, 2024

What you'll learn

  • Four key elements of excellent face-to-face customer service from the beginning to the end of the interaction
Course Description

Positive face-to-face customer service experiences will help ensure repeat business from customers. This course shows you how to deliver great face-to-face customer service experiences through key actions and body language.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.