interactive
Behaviour & Body Language
Learn how to effectively use body language and other non verbal cues to establish positive relationships with customers
Skillshub
Updated Oct 12, 2024
What you'll learn
- How to understand the meaning of different behaviours and signals in your interactions with customers
- How to apply positive body language behaviours in your retail sales role
Course Description
People judge us primarily on what they see… Not what we say! This is an essential concept that you must understand to have success in retail sales. After completing this session, you will understand how to use non-verbal communication to establish positive relationships with your customers – and make more sales.
This lesson forms part of the Retail Sales Academy course.
