course
Basic Call Center Training
This course will introduce the learner to the basic skills necessary to be a successful call center employee.
Bankers Academy
Updated Oct 13, 2024
What you'll learn
- How to ask the right questions.
- How to speak properly to customers.
- How to listen effectively to customers.
Course Description
The course will familiarize the learner with communicating with customers and proper telephone etiquette.
