Anti-Bullying, Discrimination and Sexual Harassment for Managers - (Advanced) Dealing with complaints
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Anti-Bullying, Discrimination and Sexual Harassment for Managers - (Advanced) Dealing with complaints

Module 2 of the course "Anti-Bullying, Discrimination and Sexual Harassment for Managers".

GRC Solutions
Updated Jun 20, 2024

What you'll learn

  • What you need to do in order to deal with a complaint or incident
  • The importance of proper procedures
  • Managers’ responsibilities with respect to sexual harassment complaints
  • The procedure for dealing with informal complaints
  • The procedure for dealing with formal complaints
Course Description

The costs of bullying, discrimination and sexual harassment affect us all.

Creating a pleasant working environment for all

What is bullying, and what should you do if you see it occur in the workplace? Where does flirting stop and harassment begin? Every member of your organisation needs to be aware of these types of issues because the consequences of unacceptable behaviour, left unmanaged, can be severe.

Bullying, discrimination and sexual harassment can cause major harm to the wellbeing of individuals. They can also incur heavy costs for organisations, including reputational damage, compensation orders and the costs of replacing staff who can no longer work in hostile environments.

This course explores the issues within the framework of Work Health and Safety (WHS) laws and anti-discrimination laws, as well as strategies and avenues of support available to those who experience bullying, discrimination or harassment within the workplace. Specific modules address the key concepts from the perspective of supervisors, team leaders and managers, and outline the appropriate steps for dealing with complaints. Finally, the course examines how all employees should use workplace resources ethically.

Who needs the training?

Workplace Behaviour teaches employees to understand what bullying, discrimination and sexual harassment look like in the workplace, and to recognise the fine line between acceptable and unacceptable behaviour. Management also receives invaluable training in dealing with potential problems.