interactive
Allergy and special diets aware (food handlers)
Professional Hospitality Training
Updated Jul 11, 2025
What you'll learn
- Identify 14 major allergens and foods that contain them
- State the action to take if you do not know the answer to a customer questions
- Identify key allergic reactions and the action you should take
- Identify key nutrients in food
Course Description
Course Overview
Allergy Awareness training for food and drink service staff has been a legal obligation in the UK since December 2014 but there is still a lack of awareness in businesses of the implications of not carrying this out. Staff cannot say ‘they don’t know’ in response to a customer question and understand the danger of ‘bluffing’ an answer. A recent prosecution has taken place resulting in 6 year prison sentence of a restaurant owner and regular surveys still show that 70-80% of customers don’t trust staff to give the correct information
Target Audience
The modules will contribute to the guided learning hours for those staff completing a hospitality apprenticeship in Food and Drink Service or one of the Cookery programmes
