Hospitality - Presenting Guest Rooms and Areas Professionally
What you'll learn
- Identify final presentation checks in guest bedrooms and bathrooms
- Identify the procedure for evening turndown
- State the presentation standards in occupied rooms and public areas
Course Overview
Presenting Guest Rooms and Areas Professionally develops the knowledge and skills of the final presentation putting the wow factor into your bedrooms.
Target Audience
Operational housekeeping staff in hotels and guesthouses. Presenting Guest Rooms and Areas Professionally can be used for new staff to support internal on job training, to set a benchmark of Housekeeping standards for the whole team, to support the development of knowledge behind the practice, as part of your own training schemes or by people wishing to gain knowledge of the Housekeeping role in order to apply for a job.
Businesses may avoid training casual or agency staff as it is an additional cost and the turnover is high but using our inclusive programmes these staff can be planned into routine training at no extra cost. approach.
Presenting Guest Rooms and Areas Professionally will contribute to the guided learning hours for staff undertaking the Housekeeping pathway in the Hospitality Team Member apprenticeship.
