interactive
A Guide to Conflict Resolution
Enspark
Updated Jul 27, 2024
What you'll learn
- Identify different types of conflict in the workplace
- Recognize internal and external factors that can affect or contribute to conflict
- Manage and resolve conflict using effective strategies and methods
- Avoid intensifying negative conflict by knowing what actions and behaviors to avoid
Course Description
Dealing with conflict in the workplace can be difficult. Seeing a person with whom you have issues every day can be challenging and distracting. Resolving conflicts has a major positive effect on the work environment, making it happier and more productive. Having employees with this conflict resolving quality is an important part of creating a productive workplace. This conflict resolution training course highlights the important aspects of resolving conflicts in the workplace. The course offers a myriad of conflict resolution skills and strategies that will help employees better deal with disputes in the workplace.
