course
10 Minutes Difficult Customer Types
LearningPlanet
Updated Jul 04, 2025
What you'll learn
- Handle non-stop talking customers effectively
- Calmly address and resolve angry customer issues
- Communicate with customers facing language barriers
- Manage interactions with know-it-all customers
Course Description
Course Overview
This 10 minute video contains information on how to deal with various difficult customer types including the non stop talking custmer, angry customers, know-it-all customers and customers with a language barrier. You will learn a number of techniques in dealing with these types of customers. A workbook is available for this video.
