10 Minutes ADVANCED Customer Service
course

10 Minutes ADVANCED Customer Service

Learn some advanced ways to provide excellent service to your customers

LearningPlanet
Updated Nov 07, 2024

What you'll learn

  • Some advanced techniques for providing great customer service
  • Demonstrate excellent service to customers
Course Description

This 10 minute video covers some advanced techniques and ideas for providing excellent customer service. You will learn more about moments of truth with customers at various touch points, more on internal customer service for your organisation and customer needs and expectations. There is a workbook and a quiz for this video course.