1 Minute Calming Upset Customers (Sorry, Glad, Sure)
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1 Minute Calming Upset Customers (Sorry, Glad, Sure)

LearningPlanet
Updated Jun 25, 2024
Course Description

Course Overview

Knowing how to calm down an upset customer is a key service skill. Whether they are angry, frustrated or emotional, the techniques in this video can help you out.Used with permission. marygober.com .