course
1 Minute Abusive Customers
LearningPlanet
Updated Jul 15, 2025
What you'll learn
- Handle abusive customers professionally
- Follow company procedures during conflicts
- Address aggressive behavior effectively
Course Description
Course Overview
Abusive customers may swear at you, call you names or even threaten you. This video outlines a number of steps you can follow to deal with them. Remember to always follow your company procedures.
