Feedback: 04. What To Do With Feedback
interactive

Feedback: 04. What To Do With Feedback

ej4
Updated Jun 13, 2024
Course Description

Gathering feedback from your customers is great, but it's not enough. After you've
created focus groups and advisory boards, or created surveys, you have to DO something with the feedback! Loyal customers can be worth up to 10 times as much as their initial purchase, and using what they tell you about your company is a great way to create loyal customers.